Shipping policy

Shipping policy

FREE standard ground shipping on all orders of €29.95 or more!

For orders below €29.95, standard ground shipping costs will be calculated at checkout based on your location and the total weight of the order.

Regardless of the shipping method you choose, your purchase will automatically be shipped within 2 business days of receiving payment, unless otherwise stated in the product description.

*Some items may require additional shipping time. This will be noted in the item's full description.

Domestic Transit Time

We ship Monday-Friday. We do not ship on Saturdays, Sundays, or national holidays. (We define Monday through Friday as business days).

  • Standard Flat Rate shipping takes an average of 1–2 business days for delivery, and we ask you to allow a maximum of 3 business days.

Please Note:

  • Nona Vanilla is not responsible for delivery delays caused by severe weather, natural disasters, or strikes, and some of our carriers may experience delays during holiday periods.
  • All unclaimed or refused packages returned to us by the carrier will be subject to a 10% restocking fee. Shipping costs are non-refundable.
  • Packages returned to us because customers entered an incorrect shipping address will be subject to a 10% restocking fee, and shipping costs are non-refundable.

Domestic Tracking

When your package ships from our warehouse, you will receive a tracking number in our shipping confirmation email. You can track your package status via the link below corresponding to the shipping method noted in your email:

  • Track Standard PostNL shipments at www.postnl.nl
  • Track DHL shipments at www.dhlparcel.nl

International Shipping

Shipping costs are calculated at checkout, based on your postal code and the total weight of the order.

Please enter your shipping address at checkout to receive a quote.

We are legally required to accurately state the contents and price of your purchases. Duties and/or taxes may apply to your purchases. You, the buyer, are responsible for any import duties, taxes, and customs charges.


For further inquiries, please visit our website at www.nonavanilla.com or email us at info@nonavanilla.com.